Are you looking to rent tents, tables, chairs, linens or table settings from us? You may have questions about our hours, pricing and if you can pick up or get delivery. Here is a list of some frequently asked questions and answers that will help you plan and have a great event. And, as always, you can come in and visit us at our showroom. You can call us at (970) 241-1914 or email us at firstname.lastname@example.org.
What are your business hours?—
Our showroom is open Monday-Friday, 9 am – 5 pm and Saturday 10 am – 3 pm. We can meet you at other times by appointment.
Do I need to make an appointment to visit the showroom?
Our showroom is located at 2801 Grand Ave, on the SE corner of 28 Road and Grand Ave ― just off the I-70 Business Loop (the old Grand Valley Power building), and is open year-round. To ensure personalized attention, we encourage you to make an appointment prior to your visit, but it is not essential. Please call (970) 241-1914 to schedule an appointment with one of our consultants.
What is your pricing policy?
Reservations for your event should be made in advance to insure equipment availability and allow time for your order to be packed for delivery. Rates on rental items are quoted on a “per event” basis. For example, a wedding rehearsal dinner is one event, the wedding ceremony and/or reception is an additional event. Extended rental rates are available by calling an event consultant.
What is your delivery policy?
Delivery is available, with a delivery fee. Distance is factored into this fee. Please contact our event consultants for a delivery fee for your event. You can pick-up and return many of our rental items yourself, be sure to ask. We will deliver to your location and haul to an area within reason, at no extra charge. However, negotiating stairs, going up or down hills, etc. may necessitate an extra charge.
We can setup tables, chairs, linens, etc., we do include an additional labor charge for those services. Ask your consultant about specific delivery conditions for your event.
We want to reduce your stress! We will setup the day before your event and take down the day after, allowing you the time to decorate and clean up.
How and when do I pay?
A credit card is required to be placed on file to book any event, and a 50% deposit is required to secure your reservation. Deposits are non-refundable seven (7) days after booking. The balance of the order is due thirty (30) business days prior to delivery. Customers who are picking up items from our warehouse location must present a driver’s license and a major credit card. We accept the following forms of payment: cash, personal and business checks, Visa, MasterCard, American Express and Discover.
Looking for something you don’t see?
If you’re looking for a particular item and don’t see it on our website, ask or make a suggestion at email@example.com or by calling (970) 241-1914. The item you’re looking for might already be under consideration; plus, we love getting new ideas from our customers!
What accessories should I consider in addition to my tent rental?
Tent rentals are usually a priority on any list for wedding/party/event rentals. But what many people fail to consider are that tents can do more than just provide a simple cover for guests. Besides being protection from the sun or rain, tents create atmosphere. They can be accessorized with side curtains and/or lighting to give added protection and privacy. Our tents can be setup with either heaters, fans, and/or evaporative coolers in order to keep guests comfortable. If a tent needs additional ambiance, barrels, pole covers, and other accessories can also be provided.
Do you have rentals for food preparation and serving?
Food is a big part of any celebration. Whether you’re having it catered or you’ve made it yourself, your food will need proper presentation and storage. Food service rentals can include anything from platters and bowls for serving to chafing dishes and coolers to keep food and beverages hot or cold. If you are doing the reception yourself, don’t limit yourself to disposable dishes, check with us first… rentals may save you money and stress. You can also rent tableware and glassware to give your event a touch of class.
Can I have a dance floor?
Just because you’re having an outdoor event, or one that doesn’t have an adequate floor for dancing, doesn’t mean you can’t dance. We have dance floors for outside and/or inside use. If you need these and other entertainment items for your event, be sure to ask about setup and delivery for an awesome celebration.
How can I dress up my event?
Because events vary in size and need, we carry a large variety of linens that can dress up any event from casual to elegant, and everything in between. Grand Events and Party Rentals can provide table covers, toppers, napkins and runners in colors to match your event’s theme, and if we don’t carry the exact color you’re looking for… with enough advanced notice we can order them! Chair covers are also available to add style and comfort to seating. Weddings, especially, are a popular event to choose chair cover rentals, usually in a color that coordinates with your wedding colors.
If you have any questions, or need to speak with someone, please call (970) 241-1914 to speak with an Event Consultant or Click Here to request information.
The good news is that if you don’t have the party supplies you need, you can rent it. Along with all the equipment mentioned, we carry a large assortment of décor items, including: lanterns, glassware, wine barrels, columns, and much more! Click here to go to our Catalog Page.